Media information:
Hard disk brand: Western Digital, capacity: 500GB, model: WD5000AAKX
Hard disk brand: Seagate, capacity: 1TB, model: ST1000DM010
Customer Name: Ms. Zhang
Fault description:
The customer described that both hard drives are unrecognizable.
Data recovery process:
1. After the Dass data recovery engineer tests the two hard disks, it is judged that the hard disk failure is the head damage. After communicating with the customer, the customer agrees to do data recovery.
2. The Darth hard disk data recovery engineer finds the matching magnetic head in the Darth hard disk spare parts library, then opens the hard disk in the Dash 100-level open clean room, and then replaces the prepared magnetic head component with the disk that needs to recover data, and then Package the disk.
3. Finally, the engineer hangs the hard disk on the Das dedicated recovery machine, and then the engineer performs debugging until the various parameters of the hard disk are recognized by the device. After that, the underlying data of the hard disk is completely mirrored, and the data recovery is completed through dozens of hours.
Data recovery results: Data recovery was successful.
Advice to customers:
Regularly back up important data during the process of using the hard disk. When it is found that the hard disk is abnormal, it is necessary to reduce the power supply and test of the hard disk to avoid a major loss of permanent data loss. Data loss The first time to find a professional formal data recovery company () to do data recovery.
Darth data recovery, specializing in high-hard disk, raid server data recovery, Beijing data recovery professional brand.
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