At the beginning of July, Xinjiekou Street in Xuanwu District of Nanjing took the lead in implementing the car owner to scan the QR code, giving the toll collectors a good idea of ​​the parking management. Yesterday, the reporter of Modern Express learned from the Nanjing Parking Facilities Management Center that at present, the section of the main city six-level and above-level toll roads, that is, the section using the POS machine to charge, has opened this function. As long as the owner scans the QR code on the parking voucher, he can evaluate the toll collector. The system will also automatically push you the vehicle entry and exit information, billing details, etc., so that you can understand more clearly.
How to evaluate
1. After the owner enters the parking berth, the toll collector will use the POS machine to enter the license plate number and take photos for evidence. At the same time, the POS machine plays the entry ticket, which has two QR codes.
2. Scan the QR code above to pay attention to the “Nanjing Parking Management†public micro-signal. After entering the public number interface, scan the QR code below the ticket to confirm whether your vehicle is a common vehicle.
3. The system automatically pushes the WeChat version of the electronic parking certificate for the owner, which has information such as toll road section, charging standard, parking time, name of the toll collector, telephone number, and complaint telephone number. When the owner leaves the game, the system will also push the corresponding information to leave.
4. When leaving the game, the WeChat system will automatically pop up the “evaluation systemâ€, and the owner can like the toll collectors, ranging from five stars to one star. If you feel that the toll collector service is not standardized, you can click on “Complaint†and the system will automatically give six complaints, including: the charge does not take the initiative to give the ticket, does not charge according to the prescribed price, has paid the fee but is arrears, does not face the certificate Or the certification does not match, you can check and submit.
The system will also upgrade
Yesterday, the relevant personnel of the Nanjing Parking Facilities Management Center introduced that according to statistics, at present, 20,000 car owners have paid attention to the public micro-signal of “Nanjing Parking Managementâ€, and nearly 2,000 information has been received and the complaints and reports have been received. In the complaint report, many car owners reported that the toll collectors were charged more or were charged with arrears. At present, they have been assigned to various districts for investigation and handling.
"These evaluations will directly affect the assessment results of the toll collectors." Relevant personnel said that they are evaluated once every six months, and the average rate of the toll collectors at two stars and below must be returned to the furnace for study. If the evaluation is still low after three returning to the furnace, it will be transferred from the post. If the toll collector has a private ticket, he will be vetoed by one vote and fired directly.
However, the relevant personnel also admitted that the current evaluation system is not perfect enough. The evaluation collection can only be seen by the municipal platform. After it needs to be sorted out, it will be sent to the six districts of the main city, with a large workload. Therefore, the system will be upgraded, and the evaluation of a certain section of the toll collector in a certain area will be automatically transmitted to the parking center platform of the district to avoid intermediate links.
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